Terms and Conditions

Travel Documents:

Guests are responsible for valid passports, visas, permits, and other necessary documents.

We are not responsible for any delay or denial of travel due to documentation issues.

Travel Insurance:

We recommend travel insurance for safety and unforeseen circumstances.
We are not liable for any loss, theft, or damage of personal belongings.

Health & Safety:

Travelers must disclose any medical conditions or special needs at the time of booking.
We are not responsible for any health-related issues arising during the trip.

Responsibility & Liability:

The company acts as an agent for hotels, airlines, transport providers, etc.
We are not liable for delays, accidents, natural disasters, or changes beyond our control.

Return and Refund Policy

1. Booking Cancellation by Customer:

Cancellations must be made in writing (email or official communication).
Refunds are subject to the following cancellation charges:

2. Booking Cancellation by Company:

In the rare case of tour cancellation due to unavoidable reasons (e.g., weather, government orders, etc.), a full refund will be issued or an alternate date will be offered.

3. Non-Refundable Items:

Entry tickets, visa charges, permits, and special bookings are non-refundable once issued.
No refund for partially used services or early departures.

4. Refund Processing Time:

Refunds will be processed within 7–14 business days to the original payment method.

5. Modifications or Rescheduling:

Rescheduling may be allowed based on availability.
Additional charges may apply depending on changes requested.

6. No-Show Policy:

No refunds will be issued for no-shows or failure to join the tour.